Nexway AG (formerly asknet AG) Reports First-Time Consolidated 6 Months Results

Business volume more than doubled with gross revenues of EUR 95.7 million and gross profit of EUR 10.4 million
Earnings on an EBITDA basis as expected still negative due to one-off integration and severance expenses
Full year 2019 Guidance: Gross revenues to exceed EUR 200 million, gross profit more than EUR 20 million, earnings on EBITDA basis slightly positive

July 22, 2019, Karlsruhe (Germany) – Nexway AG, formerly asknet AG, is reporting preliminary unaudited financial results for the first 6 months period ending June 30, 2019. Given material changes following the acquisition of 100% of Nexway Group on January 31, 2019, Nexway AG expects to report gross revenues of EUR 95.7 million for the first 6 months period ending June 30, 2019, and gross profits of EUR 10.4 million (both before deduction of January 2019 revenues of Nexway SAS given that Nexway SAS had been consolidated as of January 31, 2019). The gross profit margin improved from 10.5% to 10.8% due to scale and synergies achieved through integrating asknet and Nexway businesses. This compares to gross revenues of EUR 42.1 million and gross profits of EUR 4.3 million for asknet AG for the same period in 2018, resulting in a margin of 10.5%.

For the full year of 2019, Nexway AG is expected to report consolidated gross revenues of over EUR 200 million and gross profits of more than EUR 20 million, both before deduction of January 2019 revenues of Nexway SAS given that Nexway SAS had been consolidated as of January 31, 2019. This compares to gross revenues of EUR 87.4 and gross profits of EUR 9.7 million reported for 2018, with the business effectively more than doubling in size thanks to consolidation of both Nexway Group acquisition and double-digit organic growth across key areas of the business.

As expected, Nexway AG remained moderatly loss-making on EBITDA basis in the first half of 2019, mainly due to various one-off integration and severance expenses. Nexway AG expects to become EBITDA positive in the second half of 2019. The cost base has already been significantly reduced in the current year. Going forward, the company will increasingly benefit from the bigger scale of operations and the visibility of the company on international markets, creating new opportunities and growth impulses. Depending on the further progress of the integration, a slightly positive EBITDA is expected on a full year basis, with the year 2020 being the first full year of stable operating profitability.

Nexway AG’s consolidated net debt will remain between EUR 1-5 million throughout the year 2019, depending on seasonality of its business. The only significant external debt facility is a EUR 7.5 million long term bond issued on the level of Nexway SAS, maturing in 2023 and carrying 6.5% annual interest. With this facility, Nexway has further headroom of up to EUR 4.5 million should the group need to access further cash.

« Nexway AG is a technologically advanced, fast growing, pan-European ecommerce services company with increasing global reach and strong focus on digital marketplaces, software, content and gaming companies. Nexway’s ecommerce clients benefit from our decades long experience in the complex business of payments, taxation, secure management of digital goods, and customer support, a rapidly growing industry in which Nexway is now in a leading position. With our business effectively more than doubling in size thanks to consolidation of the Nexway Group acquisition, we are now becoming a leading global Commerce-as-a-Service platform and merchant services provider »
commented Aston Fallen, Chairman of Nexway AG.

About Nexway AG
Nexway AG (formerly asknet AG) is a leading e-commerce and payment player. Combining technology and managed services, the Nexway Group offers solutions to software, video games, services and retail companies to run and maximize their online sales worldwide. Furthermore the company provides software distribution services to the European academic institutions, students and alumni. Nexway clients leverage subscription models, local payment methods, fraud prevention, partner & reseller management and customer insights to transform their purchasing experience and grow their business.
Nexway AG is a 51% owned subsidiary of the Swiss-listed integrated e-commerce services company The Native SA (CH0006326851) with other Nexway AG shareholders being Digital River and Softbank among others. The company is based in Karlsruhe and listed in Frankfurt (DE000A2E3707).
The company’s change of name from asknet AG to Nexway AG became effective with its entry in the commercial register on July 16, 2019. The change will be implemented step by step in the coming months, resulting in a further increase of visibility and stronger impact on our global markets.
For more information: www.asknet.com and www.thenative.ch

Media Contact
IR.on AG
Florian Kirchmann
+49 221 91 40 90
investorrelations@asknet.com

asknet | Nexway partners with Dataiku and boosts its clients’ subscription services with artificial intelligence

asknet | Nexway, a major player in e-commerce and payment integrates Dataiku and the power of AI into its entire offer

asknet | Nexway, a leading player e-commerce and payment, announces its partnership with Dataiku, a global publisher of an Analytics and Enterprise AI platform, for leveraging customers data and optimizing sales, retention and payment process efficiency.

Subscription renewed!
In order to boost the retention rate of its customers’ subscription programs, asknet | Nexway first implemented Machine Learning in the “Subscription” module of their MONETIZE offering. By modelling attrition scores from the customer base, asknet | Nexway identifies users who are ready to renew their subscription. After six months in operation, asknet | Newxay has increased its customer retention rates by 13%.

Data is also key in other aspects of e-commerce operations, so asknet | Nexway has deployed Dataiku technology to its Customers Success Managers, empowering their business recommendations in marketing campaign analysis (e-mails, display, trigger-based, promotions). This data-driven support has been greatly appreciated by its clients.

This double approach has brought added value to asknet | Nexway clients, maximizing their recurring income and their customer lifetime value. asknet | Nexway now benefits from increased data capacities to support its customers, especially when they are transitioning to subscription-based business models which requires much fine-tuning.

« Having an easier, more advanced use of customer data helps our client develop better understanding of and control over their subscription business. We chose to implement Dataiku platform for a more systematic use of customer data, thus bringing significant added value to our clients »
said Yann Girard, Data Intelligence Lead at asknet | Nexway Group.

Data analysis in all e-commerce operations!

« We are proud to support an e-commerce pioneer with very rich transactional customer data. asknet | Nexway has already achieved maturity in the use of this data, so we are looking forward to helping disseminate and democratize data analysis for all kinds of applications »
added Grégory Herbert, VP Continental Europe, Dataiku.

This initiative accompanies massive data use in all asknet | Nexway operations. The company has already implemented Dataiku technology to continue to improve its service offer: personalized purchasing experience, up-selling and cross-selling paths with products recommendations, dynamic dashboards, ROI of marketing campaigns, etc. Operational processes have also become more efficient: customer care interactions, payment success, fraud prevention, etc.

A technological alliance of two companies
asknet | Nexway has selected Dataiku as part of its innovation program for its major advance in technology and global outreach. Dataiku solution was integrated quickly to MONETIZE, with each of the platforms based on API standards. Dataiku’s statement about data use democratization fits perfectly with asknet | Nexway’s vision: rolling out machine learning across its entire offering and service and back-office processes, and training teams to use this technology.

Want to benefit from a data-powered service, helping you maximize your recurring revenues and your customer lifetime value?
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About asknet | Nexway group

The asknet | Nexway group is a leading player in e-commerce and payment. asknet | Nexway group brings together technology and managed services to provide solutions to software, video games, services and retail companies to enable them to operate and maximize their online sales worldwide. asknet | Nexway clients leverage subscription models, local payment methods, fraud prevention, partners & resellers management and customer insights to transform their purchasing experience and grow their business.

About Dataiku

Dataiku is the centralized data platform that democratizes the use of data science, machine learning, and AI in companies. With Dataiku, businesses are uniquely empowered to follow their data journey from data preparation to analytics at scale to Enterprise AI. They provide a common ground for data experts and explorers, a repository of best practices, shortcuts to machine learning and AI deployment/management, as well as a centralized, controlled environment, making Dataiku the catalyst for data-powered companies.

All press inquirie
asknet | Nexway group: Ballou France
Alexandre Denis & Isabelle Renard
Phone: + 33 (0)1 42 22 24 10
nexway@balloupr.com

Dataiku: L’Agence RP
Eva Glélé, Servane Orinel & Audrey Vilfroy
Phone: +33 (0)1 84 76 10 37
dataiku@lagencerp.com

asknet I Nexway launches Accelerate! to address the opportunities of the marketplace economy and next generation business models.

Accelerate! enables retailers and major brands, manufacturers and marketplaces to use modern payments as a key differentiator for their consumers, leveraging asknet | Nexway ecommerce assets to transform their business operations instantly adding global reach and additional revenues such as from consumer finance and split payment services.

As new business models centered on consumption over ownership supported by various consumer finance programs and subscription-based price plans are disrupting all industries, agile payments are now a distinctive feature that creates consumer preference for brands, playing a critical role in customer acquisition and retention, particularly in higher growing millennial and GenZ demographics.

However, for most organizations, offering simple digital payments that customers love is a hassle to run, as payment management requires a complicated network of providers, banking relationships and robust risk management systems. Operating it takes expert teams throughout the organization: billing system and ERP integration, invoicing and tax management, compliance, supplier settlements, and more.

To enable its clients to quickly integrate and deploy modern payments solutions and consumer finance offerings across all major geographies, asknet | Nexway launches Accelerate!, a new offering to transform the way major brands and retailers, manufacturers and marketplaces run their e-commerce transactions. Accelerate! brings unparalleled agility across the whole value chain by integrating all parties in a comprehensive, frictionless payment scheme: consumers, vendors, franchisee stores, supply chain partners or resellers. Staffed with seasoned payment industry professionals, data analysts and the dedicated engineering team, the new business unit of asknet | Nexway (Accelerate!) is now able to provide quick and cost effective design of the payment and consumer finance strategies for the marketplaces and online merchants, addressing both immediate and forthcoming issues from how to handle payment gateways to Alipay and Facebook’s Libra, from how to comply with new EU “safe payment” directives to how handle mounting compliance burden to online trade across the world.

Combining a SaaS platform and managed services, Accelerate! covers an unmatched range of expertise: global split payment, multi-beneficiary payment processing, subscriptions, invoicing, localized customer care and settlement and reconciliation. No more headaches sourcing, integrating and synchronizing multiple point technology and service providers – all e-commerce transactions management is federated in a single platform and service offering.

Accelerate! acts as the client’s operations, unlike the existing solutions which run only with the support of numerous internal teams. This unique full-service approach dramatically improves time-to-market, making transformative business models an operational reality.

Built upon the implementation of a recent major customer launching this month, Accelerate! will add consumer finance and alternative credit solutions in the course of 2019. This opens the way for flexible payment options applied to goods in all price segments, aligning with the shift in consumer demographics and shopping habits.

« With this new offer »
says Casey Potenzone, Chief Strategy officer at asknet I Nexway and the Global CEO of the Accelerate! business unit with a dedicated team of payment and e-commerce professionals located in New York, Paris and Katowice (Poland),

« we are capitalizing on our solid e-commerce infrastructure and expertise as a merchant and payment services provider. Accelerate! will scale the company into new verticals, such as marketplaces, and will become the major growth driver for asknet | Nexway business for years to come, with the first meaningful financial results from Accelerate! activities to be reported already in the second half of calendar 2019 »
added Mr. Potenzone.

This initiative comes in a context of new ownership and management of the recently combined asknet and Nexway companies, where technological and operational synergies are being deployed to further strengthen key capabilities and maximize growth opportunities of the combined asknet | Nexway group, such as already established new clients pipeline for Accelerate! suite of products and services.

« In addition to massive cost synergies, radically improved geographic service footprint and migration to a single highly competitive technology platform, the six months effort to prepare today’s launch of Accelerate! comes as the major value-creating outcome from integration of asknet AG and Nexway businesses »
commented Aston Fallen, Chief Executive Officer of asknet AG.

On June 28, 2019 the Annual General Meeting of asknet AG, the holding company of the Group, will decide on the renaming of asknet AG to Nexway AG. The entire group will then also operate under one brand as the Nexway Group. 

Ready to get all your e-commerce transactions management federated in a single platform and service offering?
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About US

asknet | Nexway is a leading e-commerce and payment player.
Combining technology and managed services, asknet | Nexway offers solutions to software, video games, services and retail companies to run and maximize their online sales worldwide.
asknet | Nexway clients leverage subscription models, local payment methods, fraud prevention, partners & resellers management, and customer insights to transform their purchasing experience and grow their business.

All press inquirie
asknet | Nexway group: Ballou France
Alexandre Denis & Isabelle Renard
Phone: + 33 (0)1 42 22 24 10
nexway@balloupr.com

Media Contact Germany/Financial Press
Florian Kirchmann
IR.on AG
Phone: +49 221 9140-97 0
investorrelations@asknet.de

 

asknet AG™ and Nexway™

Two strong players in global digital commerce, asknet AG™ & Nexway™ are now becoming one group, one multinational team, and a force to be reckoned with in the digital transformation of consumer experience!

Karlsruhe, Basel, Paris, February 6th, 2019asknet AG, a pioneer of modern e-commerce, supplier of e-business technologies and solutions for the global distribution and management of digital and physical goods, announces its acquisition of Nexway Group AG (including its 100% owned subsidiary Nexway SAS), a leading e-commerce services provider of solutions for monetizing digital business models and connecting companies to the global e-commerce market. The acquisition has been completed at the end of January and will be followed by the execution of a capital increase of asknet AG through an issue of 450,000 new shares of asknet AG in Q2, 2019 thus providing the combined group with sufficient capital to finance working capital, integration costs and business expansion going forward. The combined asknet group will process and support global digital commerce around the world, meeting the requirements of global payments system, subscription models, and customer needs.

On Dec 3, 2018, asknet AG had entered into a share purchase agreement to acquire 100% of Nexway Group AG, the 100% owner of Nexway SAS. Completion of this transaction was subject to meeting several conditions precedent, all of which had been met at the end of January 2019, including the final approval of the transaction by the Supervisory Board of asknet AG. To finance the subsequent integration and an accelerated growth plan of an expanded group, asknet had also announced a capital increase, with preemptive rights granted to all existing shareholders. The capital increase is fully guaranteed by a third-party investor and is to be completed until June 30, 2019.

Both companies operate highly synergetic businesses with complementary technical capabilities, customer bases, and geographic footprints. By combining their strengths and capabilities, asknet AG and Nexway SAS are now building a unified profitable company that benefits from the new scale of our operations, global geographic footprint and strong leadership team and shareholder base of asknet AG.

In the coming months, the new group will streamline its sales and offerings, reorganize its core units and drive organic growth. New and emerging sales frontiers consistent with market trends are to be identified. Furthermore, the technology stacks are to be updated and merged step by step to build a single strong platform. The new combined company API-driven platform will unlock the opportunities hidden in the changing face of online payments and customer behavior. It will allow digital business to monetize products and services through a suite of efficient, innovative yet integrated, easy to consume micro-services. Sellers can face expanding and diversifying channels and consumer points of sale with the tools required to operate globally. This provides a better conversion experience, making integration and online payments most simple.

“The acquisition of Nexway SAS will enhance asknet’s ability to simplify the complexity of selling products and services globally, enabling businesses to accelerate sales, reduce time to market and manage operating costs. Together, we’re going to process and support global digital commerce around the world. Today we’re building a single, unified powerful company, enabling us to offer more value to our clients, while allowing us to expand our geographic footprint. By bringing the teams, cultures, and expertise of both firms together into a single organization and management, the combined company will be equipped to fulfill consumer needs and further develop our products and solutions,” said Aston Fallen, CEO of asknet.  
In addition to the existing Supervisory Board and the CEO Aston Fallen, asknet’s new second level Management Board will initially comprise the following persons: Norman Hansen (Legal & Compliance), Hubert Maurer (Finance), Delphine Weiskopf (Marketing & Product), Christian Herkel (Sales), Aline Bastin (Customer Success), Michael Baumann (Academics & Retail), Cyrille Page (Technology), Dominic Schaaf (Operations) and Casey Potenzone (Marketplaces).

The combined company will offer the industry’s most comprehensive product and service suite in the subscription billing and e-commerce space, linking payment model flexibility with advanced e-commerce, recurring revenue management, and marketing capabilities on a global level.

As of February, 1st, 2019, the combined group served more than 700 clients around the globe to sell their products in up to 190 countries. In addition, asknet continues to offer a comprehensive range of software solutions and services relating to the procurement, distribution, and management of software and hardware for customers from the research and education sectors as the market leader in the German-speaking region. Overall, the new asknet Group will roughly double the size of its business volume as a result of acquiring Nexway Group.

About asknet

asknet AG is the 51% owned subsidiary of the Swiss-listed integrated e-commerce Services company The Native SA (CH0006326851) with other asknet AG shareholders being Digital River and Softbank among others. Based in Karlsruhe and listed in Frankfurt (DE000A2E3707), asknet AG is an e-commerce services company with 23 years of experience in the industry. Its business is comprised of global payment processing, tax management, digital marketing, and customer support services to vendors of predominantly digital goods and services, and software distribution services to the European academic institutions, students and alumni.
For more information: www.asknet.com and www.thenative.ch

About Nexway

Nexway is a leading provider of solutions to monetize digital businesses and connect companies to the worldwide digital market and is now being fully integrated into asknet AG. Founded in 2002, Nexway has enjoyed rapid growth, thanks to strong and diversified partnerships. Based in Paris – La Défense, France, the company has subsidiaries in the USA, Brazil, Germany, Italy, Spain, Morocco, Poland, and Japan. Leading companies who rely on Nexway include retailers FNAC-Darty™, Yahoo! Japan™, Softwareload™, Amazon™, Medion™; and publishers Kaspersky Lab™, Adobe™, 2K Games™, Big Fish™, ESET™, Avast Software™ and many others around the world. Now part of asknet AG, Nexway preserves all of its operations in Paris, Nîmes, and Katowice, with Katowice office becoming a centralized engineering hub for the entire asknet AG group.

Contact
Florian Kirchmann
T: +49 221 9140-970
investorrelations@asknet.de

Nexway™ and Kaspersky Lab celebrate twelve years of partnership

Nexway has provided advanced eCommerce services to Kaspersky Lab for over ten years, helping them manage customers in their goal of saving the world from cyber-criminals.

The two companies honor a lasting and prosperous collaboration
Nexway is proud to help the cyber-security leader Kaspersky Lab realize its e-commerce goals and to having provided lasting value in the areas of payment, subscriptions and customer service.  Through the partnership Nexway has helped Kaspersky serve millions of customers across Europe.  The relationship has evolved through many stages as both companies continued to grow to meet the changing market needs.

In the twelve years, Kaspersky Lab, which has set itself the objective of “Saving the World from Cybercrime” by protecting a maximum number of companies and individuals, has seen its customer lifetime value grow double-digit, year over year. Nexway, convinced by the high level of satisfaction and loyalty Kaspersky customers express, again and again, has grown alongside its customer demonstrating a capacity for continuous innovation to support and anticipate their ecommerce needs.

“We are very proud to highlight our long collaboration with one of the world’s leading Internet security companies. Their high customer satisfaction and subscription renewal rate year after year confirm the value of Kaspersky Lab’s products and make us proud to help them with their e-commerce activities”
says Renaud Sibel, CEO at Nexway.

Multi-national relationship
As part of its activities, Nexway supports Kaspersky Lab in several European countries with some of the most dynamic markets (France, Italy, Spain, Portugal) as well as in Morocco and elsewhere. Nexway’s mission is continually evolving as it deploys its solutions to more markets and leverages its experience powering consumer transactions to support Kaspersky Lab’s mission.

Building on this successful collaboration, Nexway has just deployed its AI-powered subscription solution, Smart Replay, to accompany the cyber-security player in the expansion of its business in Southern Europe.

“We have been working with Nexway for more than ten years and consider them a trusted partner, able of accompanying us in our development and to respond with precision to the challenges we offer. Their expertise and ability to innovate in payment management is also a strong added value and source of additional revenue for Kaspersky Lab”
adds Irina Potanina, Head of Digital Sales at Kaspersky Lab.

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About Kaspersky Lab
Kaspersky Lab is a global cybersecurity company, which has been operating in the market for over 20 years. Kaspersky Lab’s deep threat intelligence and security expertise is constantly transforming into next generation security solutions and services to protect businesses, critical infrastructure, governments and consumers around the globe. The company’s comprehensive security portfolio includes leading endpoint protection and a number of specialized security solutions and services to fight sophisticated and evolving digital threats. Over 400 million users are protected by Kaspersky Lab technologies and we help 270,000 corporate clients protect what matters most to them.
Learn more at www.kaspersky.com.

About Nexway
Nexway is a leading provider of solutions to monetize digital businesses and connect companies to the worldwide digital market. Founded in 2002, Nexway has enjoyed rapid growth, thanks to strong and diversified partnerships. Based in Paris – La Défense, France, the company has subsidiaries in the USA, Brazil, Germany, Italy, Spain, Morocco, Poland, and Japan. Leading companies who rely on Nexway include retailers FNAC-Darty™, Yahoo! Japan™, Softwareload™, Amazon™, Medion™; and publishers Kaspersky Lab™, Adobe™, 2K Games™, Big Fish™ and many others around the world.

Press contact:
Agence Ballou PR
Isabelle Renard & Alexandre Denis
Tél : +33 (0)1 42 22 24 10
nexway@balloupr.com

Trusted partner of Gamesload for more than five years,
Nexway acquired the brand last year, then defined and implemented the solution for the monthly subscription service of Video Games to drive new sales and increase customer engagement levels for its game catalog.

Paris, July 10th 2018Nexway, a leading provider of solutions to monetize business audiences and connect companies to the worldwide digital market, announces the launch of the « Games Pass » on the French store of its brand, Gamesload. The deployment of the offer on the English, American and German stores is already under development.

Innovative solutions for customer commitment
Nexway imagined for Gamesload a complete package for the development and implementation of the “Games Pass” service, offering Big Fish™ games exclusively. This subscription and non-binding service is designed to attract, retain and re-engage with customers by focusing on promotional offers, launch plans for events and new products. Nexway managed the entire e-Marketing cycle, including content and messaging development as well as retargeting and customer retention techniques, such as site boosters, pop-ups, and limited-price promotions.
Nexway’s expertise in subscription management and renewal rate optimization allows “Games Pass” Gamesload customers to benefit from a seamless and transparent service.
To create personalized messages and promotions, Nexway has developed innovative e-Marketing processes based on artificial intelligence. These automated retargeting and decision engines significantly improve customer loyalty and help maximize each of their transactions.

Customized development, the source of a high-performance offer
Throughout the creation of the new “Games Pass” package for Gamesload, Nexway’s teams focused on program design, sales, and marketing strategies, as well as technical requirements.

“Our history of developing engaging digital commerce experiences coupled with our exclusive games and software distribution network allowed us to deliver a full audience monetization service to Gamesload. Throughout the process, our work consisted to identify the key features and content necessary to engage with Gamesload’s audience and achieve the project objectives.”, says Renaud Sibel, Nexway CEO.

“Nexway offered a full-service package, which took us step-by-step through the design, implementation, and management of a new customer-centric offering for Gamesload. The brand’s customers are enjoying the access to content and simplicity of the experience. “Games Pass” sales are already growing and we’re looking forward to continuing our monetization strategy.”, adds Gia Cao, Nexway Customer Success Manager for Gamesload.

Gamesload’s new “Games Pass” in 3 features:

  • • €6.95 per month, with no minimum commitment, can be canceled online 24/24 from the user games account.
    • An offered token/month worth €6.95, giving the right to a game of your choice offered. These tokens can be accumulated and are permanently valid until the subscription is canceled.
    • Access to exclusive content: preview games, coupons, special discounts…

Other features combining loyalty, acquisition and user retention are already being developed by Nexway experts.

Interested in how to retain your customers leveraging a Customer Centric subscription program?
Let’s talk!

About Nexway
Nexway is a leading provider of solutions to monetize digital businesses and connect companies to the worldwide digital market. Founded in 2002, Nexway has enjoyed rapid growth, thanks to strong and diversified partnerships. Based in Paris – La Défense, France, the company has subsidiaries in the USA, Brazil, Germany, Italy, Spain, Morocco, Poland, and Japan. Leading companies who rely on Nexway include retailers FNAC-Darty™, Yahoo! Japan™, Softwareload™, Amazon™, Medion™; and publishers Kaspersky Lab™, Adobe™, 2K Games™, Big Fish™, ESET™, Avast Software™ and many others around the world.

About Gamesload
Gamesload is specialized in the sale of video games online. Its catalog includes the latest and hottest core and casual video games for PC, as well as a selection of games for Mac.
Initially, video games platform of Deutsche Telekom™, Gamesload has been acquired in 2017 by Nexway which had already been operating its European stores, outside Germany, for 5 years, when Deutsche Telekom decided to sell its BtoC activities.

Media Contact
Isabelle Renard & Alexandre Denis
Tél : 01.42.22.24.10
nexway@balloupr.com

Nexway marks major release of headless commerce solution and aims to expand into new verticals and geographies

After appointing a new President, Renaud Sibel, and developing its offer in 2017 with new innovative products, the French company Nexway is consolidating its sales and marketing strategies and expanding to new markets & verticals

In an ever-changing digital industry, Nexway‘s teams are driving innovation at all levels of the company. The leading provider of solutions to monetize the digital transformation of enterprises and connect them to the global digital market, intends to conquer new markets and expand its activities in vertical sectors linked to subscriptions and customer monetization. Nexway also intends to continue growing thanks to its agility, expertise and high levels of customer satisfaction.

2017: a new President to accelerate the growth of the company
In order to support its positioning in the monetization and digital distribution market, Nexway appointed a new Chairman in May 2017: Renaud Sibel. Drawing on his experience, among others, as COO EMEA at SAP Hybris, his mission at Nexway is to accelerate the go to market and expand Nexway’s presence on new market verticals.

“Nexway has experienced rapid growth this year thanks to solid and diversified partnerships since its creation in 2002. Today, the challenge is to optimize the experience of our customers and support them in their transformation while creating a strong differentiation and competitive advantage within the digital economy”
comments Renaud Sibel.

New generation products for e-commerce
To help merchants prepare for the generational change in consumer shopping any payment behaviours, and to prepare merchants for truly “headless commerce”, Nexway was among the first companies to create an adapted solution, supported by a platform composed of a digital microservices and enabling, among other things, a better conversion experience, seamless integration and real-time access to broad and simplified online payments.

Continuing to leverage the strength of its expertise around data management and optimization, and following it’s already demonstrated success in achieving customer retention rates well above 85% for subscriptions, Nexway deployed an aptly named solution: SMART REPLAY.  This core piece of functionality relies on artificial intelligence to optimize reengagement rates and payment authorizations and is immediately available to customers of the MONETIZE platform and other, select premium customers.

“We all care about engaging our customers at the right time. Machine learning algorithms, our payment database and our experience are valuable resources that have enabled us to implement SMART REPLAY, an innovative and powerful tool that we are proud to make available to our customers”
said Pierre Mathis, Nexway’s Customer Satisfaction Manager.

2018: further developments, new markets and international ambitions
Nexway’s development and structuring in 2017 underscores its ambition to become the leading solutions provider in the agile monetization industry. Nexway is positioning itself as the partner of choice for major brands to support them in adapting their business strategies to the evolution of the digital shopping experience.

Throughout 2018 new solutions and features to support commerce by allowing companies to expand across borders and verticals, and simplify the digitalization of points of sale will continue to be added.

In addition to setting a double-digit growth target for 2018, Nexway announces that it will soon expand its activities and services in Asia.  This combined activity of new verticals, markets and a truly agile headless commerce solution all promise to make 2018 a very exciting year and continue to place Nexway as a company to watch.

Nexway will continue to leverage its leadership position through an active go-to-market program that includes, among other activities, speaking events and keynotes.  Renaud Sibel recently participated at one such analyst conference, organized by MGI Research. Listen here Renaud explains how Nexway leverages headless commerce and the challenges faced in today’s payments world.

INTERESTED IN LEARNING HOW NEXWAY MONETIZE AND NEXT-GENERATION HEADLESS COMMERCE CAN SIMPLIFY YOUR CUSTOMER SALES AND INCREASE YOUR REVENUE? GET STARTED

About Nexway
Nexway is a leading provider of solutions to monetize digital businesses and connect companies to the worldwide digital market. Founded in 2002, Nexway has enjoyed rapid growth, thanks to strong and diversified partnerships. Based in Paris – La Défense, France, the company has subsidiaries in the USA, Brazil, Germany, Italy, Spain, Poland, and Japan. Leading companies who rely on Nexway include retailers Orange™, Yahoo! Japan™, Softwareload™, Best Buy™, Amazon™; and publishers Kaspersky Lab™, Kingsoft™, Adobe™, 2K Games™, Big Fish™, ESET™, Avast Software™ and many others.

Media Contact
Isabelle Renard & Alexandre Denis
Tél : 01.42.22.24.10
nexway@balloupr.com

Nexway launches SMART REPLAY to optimize subscription authorization and renewal rates and increase customer lifetime value

Nexway’s new solution uses artificial intelligence to identify the best days of performance and limit payment rejects.
The 2017 average renewal rate was above 85%, and when re-factored with SMART REPLAY, the impact is a 30% reduction in customer attrition.

Nexway, a leading provider of solutions to monetize businesses and connect them to the global digital market, announces the launch of its new SMART REPLAY service. In a global innovation approach, Nexway has created the intelligent SMART REPLAY solution, based on the recognition that the success rate of payments for subscription renewals varies significantly depending on a number of key factors such as day of the week or month, time of day and type of payment method.

Thanks to artificial intelligence, the SMART REPLAY service offers the best payment scenario for subscription renewals. SMART REPLAY is built in synergy with the SMART ROUTING service, which has already enabled Nexway’s platform to call on the best performing payment service provider to optimize payment acceptance and increase its customers’ revenues.

SMART REPLAY brings Nexway customers several innovations:

• Rapidly implementing an additional service to increase the payment authorization rate for subscription renewals. This leads to an average increase in the success rate of renewals between 2% and 6%.
• Easily unlocking between 1% and 5% more on recurring revenues.
• By increasing the subscription success rate, overall revenue benefits from a snowball effect: a re-engaged customer generates an average of 1% additional revenue over 3 years.
• Adapting to the hyper-localization of subscribers and the nuance of their payment environment, allowing for further refinement of the different renewal scenarios.
• By adapting to each customer in a permanent concern of personalization of the services.

“We all care about engaging our customers at the right time. Machine learning, our payments database and experience are valuable resources that have enabled us to implement SMART REPLAY, an innovative and powerful tool that we are proud to make available to our customers.”
confides Pierre Mathis, Head of Customer Success at Nexway.

Pierre continues, “We already have early adopters on the platform, and its not even two months old.  The value and impact of the service was immediately seen as beneficial to our customers.  From a financial perspective, we’re already seeing revenue growth of upwards of 5% in some areas.”

GET IN TOUCH TO FIND OUT HOW NEXWAY SMART REPLAY CAN HELP YOU OPTIMIZE SUBSCRIPTION AUTHORIZATION AND RENEWAL RATES AND INCREASE YOUR CUSTOMER’S LIFETIME VALUE! CONTACT US

About Nexway
Nexway is a leading provider of solutions to monetize digital businesses and connect companies to the worldwide digital market. Founded in 2002, Nexway has enjoyed rapid growth, thanks to strong and diversified partnerships. Based in Paris – La Défense, France, the company has subsidiaries in the USA, Brazil, Germany, Italy, Spain, Poland, and Japan. Leading companies who rely on Nexway include retailers Orange™, Yahoo! Japan™, Softwareload™, Best Buy™, Amazon™; and publishers Kaspersky Lab™, Kingsoft™, Adobe™, 2K Games™, Big Fish™, ESET™, Avast Software™ and many others.

Media Contact
Isabelle Renard & Alexandre Denis
Tél : 01.42.22.24.10
nexway@balloupr.com

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LET'S MEET IN VEGAS FROM JANUARY 7 TO 12 2018

Don’t miss the opportunity to meet Nexway’s eCommerce experts at Affiliate Summit West and CES 2018!

Nexway, a leading provider of solutions to monetize today’s customers and connect companies to the worldwide digital market, starts its New Year at one of the premier monetization conferences, Affiliate Summit West, from January 7th to the 9th, in Las Vegas, Nevada. The eCommerce experts then move the topic to next generation technology and user experiences at CES 2018, January 9th to 12th.

Whether you’re in Vegas exploring breakthroughs in augmented reality at CES or building your partner network at Affiliate Summit, Nexway’s team is prepared to show you how you can MONETIZE your audience and increase your per customer revenue. More than a shopping cart or a tracking network, Nexway MONETIZE is a collection of digital services driving commerce and enabling business. As one of the first solutions offering Merchant of Record services via API or hosted shopping carts, MONETIZE offers an agile approach to accepting payments.

“Our Nexway MONETIZE solution is based on a microservices platform supporting commerce and breaking down silos. It means bringing to our customers a better conversion experience, making integration seamless and online payments simple. With that kind of architecture, called headless commerce, Nexway unlocks the future of customer engagement and commerce.”
says Renaud Sibel – CEO of Nexway.

The Nexway team will be meeting with customers and partners varying from security providers to marketplace operators, technical support providers and digital content networks. The team will showcase the MONETIZE platform and its open, modular and flexible API driven approach to driving revenue and monetizing products. The range of microservices available allows businesses to face expanding and diversifying sales channels and consumer points of sale with the tools required to operate globally.

Today eCommerce is about customer experience, relationships, and personalization. As a commerce enabler, the Nexway MONETIZE solution works across all types of devices and supports sales driven in-app, on the web or via any digital interface. Nexway acts as Merchant of Record and your sales agent, simplifying legal and trade compliance and reducing barriers to market entry.

Interested in learning how Nexway MONETIZE and next-generation headless commerce can simplify your customer sales and increase your revenue?
Schedule a meeting today!

About Nexway
Nexway is a leading provider of solutions to monetize digital businesses and connect companies to the worldwide digital market. Founded in 2002, Nexway has enjoyed rapid growth, thanks to strong and diversified partnerships. Based in Paris – La Défense, France, the company has subsidiaries in the USA, Brazil, Germany, Italy, Spain, Poland, and Japan. Leading companies who rely on Nexway include retailers Orange™, Yahoo! Japan™, Softwareload™, Best Buy™, Amazon™; and publishers Kaspersky Lab™, Kingsoft™, Adobe™, 2K Games™, Big Fish™, ESET™, Avast Software™ and many others.

Journalists, investors and analysts: contact Nexway’s media relations for any additional information.

Cécile ABESCAT
cabescat@nexway.com
+33-1-55-17-15-89

Nexway™ celebrates one year partnership anniversary with Tech Live Connect™.

Tech Live Connect realizes growth and increased customer satisfaction after leveraging Nexway MONETIZE.

Nexway, a leading provider of solutions to monetize digital businesses and connect companies to the worldwide digital market, and Tech Live Connect, a leading premium technical support provider to consumers worldwide, celebrate the one year anniversary of their partnership.

Nexway and Tech Live Connect (or “TLC”) started to work together just over a year ago, when they signed a strategic partnership in order to support and accelerate TLC’s sales growth. Nexway’s solutions and expertise have since been key components to TLC’s ability to thrive in both North America and Europe.

TLC was looking for a partner to manage their subscription checkout experience which could also provide them with a range of merchant services leaving them the time to invest in their services and customer experiences.

Nexway’s merchant services attracted TLC due to the breadth of payment solution features as well as confidence in Nexway’s ability to ensure security and data integrity. Nexway secures transactions and payments worldwide, handling fraud and chargeback mitigation, managing local law and tax compliance, and offering flexible refunds and customer care to their end-users. Nexway adeptly addressed TLC’s recurring billing needs thanks to its Merchant-as-a-Service (MaaS) platform.

“Nexway’s MaaS platform allowed us to quickly accelerate our recurring sales growth by selling our services more efficiently and with reduced risk in both America and Europe. Nexway brings us their hefty MaaS expertise, enabling us to focus on our services and increase our conversion rate on subscription renewals.”
Brian Cotter – CEO of Tech Live Connect

Throughout this year, TLC’s sales have been improving month over month, thanks to Nexway MONETIZE’s range of micro-services, providing a state of the art Merchant of Record SaaS solution.

We set out to provide TLC with the best performing merchant services and we are very proud of this successful partnership. With our MONETIZE solution, TLC keeps control of its services, customers, user experience and marketing operations… while Nexway brings them peace of mind facilitating today’s recurring billing requirements.”
Renaud Sibel – CEO of Nexway

 

If you are interested in learning more on how you can leverage the Nexway MONETIZE platform’s intuitive and frictionless white label checkout experience?
CONTACT US

About Nexway
Nexway is a leading provider of solutions to monetize digital businesses and connect companies to the worldwide digital market. Founded in 2002, Nexway has enjoyed rapid growth, thanks to strong and diversified partnerships. Based in Paris – La Défense, France, the company has subsidiaries in the USA, Brazil, Germany, Italy, Spain, Poland, and Japan. Leading companies who rely on Nexway include retailers Orange™, Yahoo! Japan™, Softwareload™, Best Buy™, Amazon™; and publishers Kaspersky Lab™, Kingsoft™, Adobe™, 2K Games™, Big Fish™, ESET™, Avast Software™ and many others.

Journalists, investors and analysts: contact Nexway’s media relations for any additional information.

Cécile ABESCAT
cabescat@nexway.com
+33-1-55-17-15-89

 

About Tech Live Connect
Tech Live Connect is a leading Premium Technical Support (PTS) provider to consumers worldwide, with all the services delivered remotely online via our encrypted secure platform. Since 2011, TLC has served over 3.2 million customers and has been trusted by a growing base of active subscribers (>1,000,000) with a boastful rating of 9.8 out of 10 on Trust Pilot (a 3rd party consumer review platform), delivering a resolution rate of over 95%, and a CSAT (Customer Satisfaction) rating of 93+%. Through its dedicated state-of-the-art 24×7 call center, TLC strives to provide effective and expeditious resolution to your technical issues on a friendly, one-to-one level.

 

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