14
M
ACTIVE
SUBSCRIBERS
77
%
GLOBAL
RENEWAL RATE
15
%
INCREASED MONTHLY
Recurring Revenue
20
%
greater customer
lifetime value
SUBSCRIPTION FEATURES TO RETAIN CUSTOMERS
Nexway MONETIZE provides a unique service range allowing you to improve your recurring model success very simply by generating confidence and loyalty for your customers! Quicky access to Nexway subscription features, increase your revenue and improve your subscriber usage, loyalty and lifetime value.
- 7 years of Subscription best practices
- Flexible Recurring Billing
- Payment & Accounting
- Retention Program
- Churn Reduction
- Upgrades, Promotions & Add-ons
- Subscriber accounts management
- Seamlessly third-party apps integration
Increase your customer lifetime value
CLV is a prediction of the value a business will receive from an on-going customer all along lifetime relationship. It is based on: average churn + recurring payments
Nexway MONETIZE powered subscription programs have grown customer lifetime value by 20%, year over year!
SUBSCRIPTION MANAGEMENT
Properly managing a subscription program and avoiding pitfalls requires some experience.
We have been selling software and games subscriptions for 7 years, and have learned how to get the most out of recurring revenue models. Instead of spending years optimizing your consumer subscriptions and renewals, start off with years of history, benefit from different features:
- Changing recurring billing intervals
- Activating or deactivating auto-renewals
- Confirming subscriptions
- Adding new services
- Extending a trial phase
- Renewing on demand
- Real-time reporting
- Analytics Dashboard
- Churn prediction
- Payment renewal optimization
SUPPORTED PRICING PLAN
Nexway MONETIZE allows you to generate custom recurring offers adapted to your markets. Quickly set up and configure your billing plans to match your business model. Nexway MONETIZE allows you to start billing your customers in multiple ways! In addition, adapt create special promotions and options to increase retention! Build more value with your loyal customers.
- Fixed price
- Term: weekly, monthly, quartely, annually…
- Pricing combination: one-time, recurring or usage-based
- Usage-based
- Upgrades
- Cross-sells
- Trial periods
- Coupons
- Promotions
- Add-ons
DIRECT LINE OF COMMUNICATION WITH YOUR CUSTOMERS
The key to success is the relationship you create with your consumers. This requires being transparent, fair and giving them control over their subscription.
Nexway MONETIZE helps you clearly communicating the modalities while enrolling consumers during the checkout phase.
MONETIZE by Nexway natively includes email campaigns toward the consumers so that you can establish a clear communication related to the subscription status. Your consumers have access to a specific customer center we provide you to manage their subscription: upgrade, downgrade, cancel, change their payment method, get assistance… Give customers the support they need!
- Self-Service Customer Center
- Accurate invoices
- eMails related to Subscription status
- Localized world-class level 1 Customer Care in 8 languages
- Multiple ways to renew
From customer relationships management to billing and finance, Nexway MONETIZE enables you to create, establish & grow your subscription business!
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